b'The CFO Group operates within a managementSharing these KRAsframework called ViBE, he said. ViBE referswithin the Finance team to Vision, information, Belief and Behaviors andand discussing themExecute and Elevate. The Group as a whole, andas a group will facilitate each function, have created a vision statement; aa better alignment with list of beliefs and related behaviors that will manifestorganizational goalsour vision(s) in reality; a list of capabilities, throughand help make us which we implement our vision(s); and a list of keysuccessful overall.results areas (KRAs) that we execute and elevate by measuring and continuously improving them. LUCY DANIELIAN Graham said the CFO Group seeks to be one, integrated finance function Graham expects ViBE to help elevate Financethat provides exceptional professional services,their productivity and the products and servicesthrough its capabilities, in its KRAs.they provide internally and externally. As a trusted advisor, we will deliver exceptional, Each of the functions have a list of KRAs thattimely, efficient and customer-centric technical represents the products and services that the expertise and professional services in accounting, CFO Group provides to ACCO, he said. finance, treasury, payroll, tax, contracts, risk These KRAs are self-assessedi.e., rated management and real estate management,1-poor through 10-exceptional. We then focus he said. Consistent with our group beliefs on improving the KRAs that are not at least at an and ACCOs core values, we are committed to 8 and to continuously improve and adapt all supporting the board, executive team, operations, KRAs to ACCOs needs. selling, general and administrative departments, corporate departments and external customers, in I think the VIBE framework is a proactive approachthe achievement of ACCOs business objectives.to enhance overall productivity in our departments and to help us re-focus on customer satisfaction, said Lucy Danielian, Director, Accounts Payable.CONTINUED ON PAGE 28Brad GrahamChief Financial OfficerDave Osburn Carlton Seyforth Andrew Quan Brian Burgess Marco MeridaDirector DirectorDivision ControllerAssistant ControllerSenior Director of Billing & Collections Corporate Risk FSG Smith MEP Business OperationsSunbelt ControlsHelen LeonardHugh PalmerDirector, Collections &Manager, RiskAccounts ReceivableAdam FogelSenior Manager, BillingJodi DrewerySenior Manager, BillingNorCalHeidi OrrSenior Manager, Credit& CollectionsFSGSara Abou-RemelhManager, Billing ACCOLADES|5'